Our work and your software are separate.
Prices cover BayBold’s services in USD, before applicable tax. Software subscriptions, mailbox licenses, transaction and processing fees, message usage, and other provider costs are additional. You own the accounts and pay the providers directly. We confirm the scope and expected costs before work begins.
Setup and ongoing responsibility
Choose what happens after setup.
Setup & handoff
Project quote
A standalone setup project covers the agreed configuration, testing, and walkthrough for a supported platform you own. You can take the handoff or choose ongoing help; a one-time project does not automatically start a monthly subscription.
Ask about handoff ↗Setup + tools care
Ongoing care quoted separately, or included in Business and Growth
Business and Growth include ongoing care for the agreed standard email, booking, and payment tools. Standalone tools care is also available by quote. We confirm the systems, updates, checks, and support responsibilities in your proposal.
Ask about managed support ↗Custom backend or integration
Build quote + monthly maintenance quote
A custom backend or code-dependent integration receives a separate build and monthly maintenance quote. We agree on hosting, monitoring, updates, recovery, support, and handoff responsibilities before taking operational responsibility.
Custom maintenance scope ↗Tools care covers the supported systems in your proposal. It is optional for hosted setup projects and is not required just to keep using them. Campaign production does not require a tools-care subscription.
Standard tools care covers supported hosted platforms within the agreed scope. Custom software, complex integrations, daily business operations, campaign production beyond your content scope, and staffed 24/7 incident response are separate. Extra work is approved before it is billed.
Standard website hosting and a qualifying .com domain are included in core plans. Software subscriptions, custom backend hosting, processing, messaging, and usage fees are separate and paid directly by your business. Setup pays for initial work; monthly service pays for the ongoing work we agree to perform. Campaign production and other retained services have their own scope.
Let’s find your starting point.
Don’t see exactly what you need, or have a different budget in mind? Reach out anyway. We can explore a smaller project, a different scope, or a practical place to begin.
Business and Growth include agreed standard email, booking, payment, and tools support. Growth also includes an agreed email marketing or blog-content rhythm. Standalone and extra work is quoted for your needs; included work is not charged twice. AI implementation and custom backend maintenance require separate quotes.
