BayBold Optional add-on

An email address that feels like your business.

Email on your domain, configured and ready to use.

We help connect your domain, set up your agreed mailboxes, and check the configuration. Standard setup and ongoing care can be included in Business or Growth, or quoted as a standalone project.

What the starting scope includes

  • Provider and domain configuration
  • Agreed mailboxes, aliases, and forwarding
  • Sending checks and a handoff walkthrough

What we need from you

We review your goals, existing tools, and agreed access before confirming the scope and price. You own the accounts and approve the work.

Third-party costs stay separate

Software subscriptions, custom backend hosting, processing, messaging, and other provider fees are separate and paid directly by your business. Core website plans already include standard website hosting and a qualifying .com domain; standalone add-ons do not add that benefit.

You approve the provider plan and pay it directly. Your business owns the account, its billing details, and its recovery access. BayBold works through agreed access.

A clear boundary around the work

Historical migration, complex deliverability recovery, and device-wide IT support are separately scoped.

Before we begin

We review your current tools, confirm compatibility and responsibilities, and agree on a written scope and price. We confirm the deliverables and quote before work begins.

The payment schedule and acceptance steps are agreed in the proposal. Ongoing support is optional and separately agreed.

Standard work included in Business and Growth; standalone help is also available. We confirm what your plan covers first so the same work is not charged twice.

We confirm what your plan already covers before quoting extra work, so the same setup, connection, or content task is not charged twice. Business and Growth include agreed standard business tools; Growth also includes agreed local search and content work.

Setup and ongoing responsibility

Choose what happens after setup.

Setup & handoff

Project quote

A standalone setup project covers the agreed configuration, testing, and walkthrough for a supported platform you own. You can take the handoff or choose ongoing help; a one-time project does not automatically start a monthly subscription.

Ask about handoff

Setup + tools care

Ongoing care quoted separately, or included in Business and Growth

Business and Growth include ongoing care for the agreed standard email, booking, and payment tools. Standalone tools care is also available by quote. We confirm the systems, updates, checks, and support responsibilities in your proposal.

Ask about managed support

Custom backend or integration

Build quote + monthly maintenance quote

A custom backend or code-dependent integration receives a separate build and monthly maintenance quote. We agree on hosting, monitoring, updates, recovery, support, and handoff responsibilities before taking operational responsibility.

Custom maintenance scope

Tools care covers the supported systems in your proposal. It is optional for hosted setup projects and is not required just to keep using them. Campaign production does not require a tools-care subscription.

Standard tools care covers supported hosted platforms within the agreed scope. Custom software, complex integrations, daily business operations, campaign production beyond your content scope, and staffed 24/7 incident response are separate. Extra work is approved before it is billed.

Standard website hosting and a qualifying .com domain are included in core plans. Software subscriptions, custom backend hosting, processing, messaging, and usage fees are separate and paid directly by your business. Setup pays for initial work; monthly service pays for the ongoing work we agree to perform. Campaign production and other retained services have their own scope.

Helpful to know

A little clarity before you start.

All the answers
Are payment, booking, and email setup prices one-time or monthly?

A standalone setup project covers the agreed configuration, testing, and walkthrough for a supported platform you own. You can take the handoff or choose ongoing help; a one-time project does not automatically start a monthly subscription. Business and Growth include ongoing care for the agreed standard email, booking, and payment tools. Standalone tools care is also available by quote. We confirm the systems, updates, checks, and support responsibilities in your proposal. Standard website hosting and a qualifying .com domain are included in core plans. Software subscriptions, custom backend hosting, processing, messaging, and usage fees are separate and paid directly by your business. Setup pays for initial work; monthly service pays for the ongoing work we agree to perform.

What does ongoing business tools care cover?

Business and Growth include ongoing care for the agreed standard email, booking, and payment tools. Standalone tools care is also available by quote. We confirm the systems, updates, checks, and support responsibilities in your proposal. Standard tools care covers supported hosted platforms within the agreed scope. Custom software, complex integrations, daily business operations, campaign production beyond your content scope, and staffed 24/7 incident response are separate. Extra work is approved before it is billed.

Does a custom backend need its own maintenance plan?

A custom backend or code-dependent integration receives a separate build and monthly maintenance quote. We agree on hosting, monitoring, updates, recovery, support, and handoff responsibilities before taking operational responsibility. Standard website hosting and a qualifying .com domain are included in core plans. Software subscriptions, custom backend hosting, processing, messaging, and usage fees are separate and paid directly by your business. Setup pays for initial work; monthly service pays for the ongoing work we agree to perform.

What happens if I cancel custom-system maintenance?

If custom-system maintenance ends, hosting and operations need a handoff to you or another provider. Website ownership does not include free ongoing backend operation. Any extra migration work is quoted and approved in advance. Keeping your fully paid website does not require an ongoing BayBold license fee. We agree on the transfer of operational responsibilities before maintenance ends; custom backend hosting and provider charges continue separately.

Good things start with a conversation

Let’s find the right scope for your business.

A small project is welcome. Tell us what you’re trying to make easier, and we’ll talk it through.

Let’s talk about your business